🚀 Here are my best finds for a Tech Smart Boss this week — Issue #116

David Ferguson
4 min readJan 20, 2019


New Videos from Tech Smart Boss


Nurture Your Customers from Beginning to End with Customerly (Onboarding and Review)www.youtube.com
The foundation of any growing business is a strong marketing and support infrastructure. We talk a lot about Tech Smart Boss tools on our YouTube channel and…

New Podcast from Tech Smart Boss

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Episode 110: 8 Key Search Engine Optimization (SEO) Metrics to Monitorsoundcloud.com
Stream Episode 110: 8 Key Search Engine Optimization (SEO) Metrics to Monitor by Tech Smart Boss from desktop or your mobile device

Top Articles of the Week


Mother of All Breaches Exposes 773 Million Emails, 21 Million Passwordsgizmodo.com
There’s no shortage of data breaches these days, but this one should make you sit up and pay attention. The newly discovered “Collection #1” is the largest public data breach by volume, with 772,904,991 unique emails and 21,222,975 unique passwords exposed.

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Knowledge management: the secret sauce of productivity — Several People Are Typingslackhq.com
Tired of scouring your company’s knowledge base for answers? Find out how effective knowledge management — the practice of corralling and sharing info at work — can save you time and boost your productivity in the office.

Remote working challenges to try with your team in 2019

Remote working challenges to try with your team in 2019blog.quuu.co
A programme of remote working challenges to help your team stay productive, motivated, collaborative and happy.

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Product Roadmaps: Love, Hate (& Hate) — ProductCoalition.comproductcoalition.com
Ultimately a roadmap is about creating a shared understanding with our team, our users, and our stakeholders. We’re focused on solving problems, not releasing features.

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How to Be Creative on Demandhbr.org
Strategies for coming up with good ideas when you need them.

Cool Tech of the Week

Going slightly out of the box again this week with the Cool Tech of the Week (see last week for my first out of the box recommendation).

This week I’m picking Overcast, the podcast player. Yes, I know, there are lots of podcast players out there, and I’ve used Stitcher and TuneIN, and Apple, and Castro, and many others, but Overcast just does it right. It fits and has all the little cool features that make podcast listening easy.

And why are podcasts important? Well beyond subscribing to the Tech Smart Boss podcast, it’s a great way to learn and expand your business, tech, and marketing knowledge, and also just to chill out and relax when needed (for me, it’s better than reading a book).

Now, I did just see it only works on Apple devices, but sorry Android users, sometimes you just need to join the hip crowd (send hate mail to david@techsmartboss.com) 😂

Check out our Cool Tech of the Week, Overcast.


Podcast player app for iPhone, iPad, and Apple Watch.

That’s it for this edition

Feedback? Suggestions? Email me at david@techsmartboss.com and please, please, please, share the newsletter and www.techsmartboss.com with anyone else you may think will like it!



David Ferguson

Founder of 5000fish the biz behind Yurbi and Chief Boss on TechSmartBoss.